Return & Refund Policy of https://houseoffragrancecruise.com
Thank you for your booking. If you are not happy with your booking, we will accept a refund for booking by contacting our customer service here or email us at admin@houseoffragrancecruise.com.
Please allow 4-8 weeks for your refund to be processed.
Discounted items are not eligible for a refund.
By House of Fragrance Cruise.
- If your cruise is canceled due to the weather, you will be issued a full refund.
By clients
- If you requested a refund within 72 hours prior to your booking date. You will be issued a 50% refund.
- If you requested a refund within 24 hours or less prior to your booking date. There will be no refund for this case.
- For any other case will be charged 10% of your booking price for a setup fee.
House of Fragrance Cruise will not issue refunds for booking purchased through other entities, such as distributors or retail partners.
We are unable to issue a refund without actual receipt of the booking(s) or proof of your purchase.